PRIVACY AND SECURITY

At BAYARGOLD, we understand the value of your trust. Therefore, we take the utmost care and implement the highest security standards to protect your personal information from unauthorized access. Any personal information you provide during an order or through other services is protected by technical security systems and additional authorization processes. This applies both during data transmission and storage on our servers.

For detailed information on how your personal data is processed, please refer to our Privacy Policy at:
https://www.bayargold.com/en/privacy-policy

Various forms on bayargold.com that collect information from you (e.g. membership and purchase forms) transmit your contact details (such as name, surname, email address, mobile phone number, gender, and date of birth) and demographic data to our system. Purchase forms may also require you to provide financial information (such as credit card numbers). Your personal information is used to process your orders, deliver our products, complete payments, contact you for marketing purposes related to your orders or our products, update your information, manage and maintain your membership, and recommend products that may be of interest to you.

We use demographic data to better understand our users’ preferences and to run intelligent algorithms that help us offer more personalized services. Except for special exceptions, this information is not reviewed manually.

By shopping on bayargold.com, you agree to the direct transfer of your financial data to third parties (banks, credit card companies, payment service providers, etc.) necessary for completing the transaction and preventing fraud. This includes but is not limited to your credit card number, expiration date, and CVV. However, since credit card transactions and approvals are carried out online between you and the relevant bank or card organization independently of our website, we neither see nor store your card or password information. Only the first six and last two digits of your credit card number are stored for reference to your purchase.

When registering on bayargold.com, you are explicitly asked for consent to receive marketing, promotional, informational, discount, and advertising content via commercial electronic messages. If you respond positively to this request, such messages will be sent to you via email and/or SMS, based on your preferences. You may unsubscribe at any time by contacting us or by clicking the unsubscribe link found at the bottom of any message.

Information related to your purchases and personal data stored on our site may be processed, stored, used, and shared with our business partners for sales, marketing, advertising, promotions, informational, communication, and other commercial purposes, in line with your explicit consent and in accordance with the Law on the Protection of Personal Data and related regulations.

You have the right to:

• Learn whether your personal data is processed,

• Request information if it has been processed,

• Learn the purpose of processing and whether it is used appropriately,

• Know third parties to whom your data has been transferred domestically or abroad,

• Request correction if your data is incomplete or inaccurate,

• Request deletion or destruction of your data under certain legal conditions,

• Request notification of these changes to third parties,

• Object to any negative result arising from automatic analysis of your data,

• Request compensation for any damages resulting from illegal data processing.

You may always contact us using the address and contact information provided on our site, or access the “My Account” section to review, update, or delete your account information.

Pursuant to the Law No. 6563 on Regulation of Electronic Commerce:
Records of withdrawal of consent will be stored for 1 year, and commercial communication content and delivery logs will be kept for 3 years for possible presentation to the relevant Ministry. After the applicable period, your personal data will be deleted, destroyed, or anonymized by our company or at your request.

Your personal and browsing data related to your visit to our site may be shared with legally authorized public institutions and authorities (such as for combating crime, threats to national or public security, or when legally required).

Bayargold.com takes all necessary precautions to prevent unauthorized access to personal data or its loss, misuse, disclosure, alteration, or destruction. We use widely accepted security technologies such as firewalls and Secure Socket Layer (SSL) encryption when storing your data. Additionally, personal data submitted via our website, mobile app, or mobile site is transmitted using SSL.

Bayargold is committed to keeping your personal data confidential, taking all necessary administrative and technical measures to ensure its security and to act with due diligence. In the event of any data breach due to an attack on our system despite these measures, you and the Personal Data Protection Board will be informed immediately and necessary actions will be taken.

Bayargold reserves the right to update this Privacy Policy at any time. Such updates become effective immediately upon being published at www.bayargold.com. You will be informed of significant changes. Users may update their membership/personal details and communication preferences at any time through the system. You can also contact us at [email protected] with any requests. Your request will be reviewed within 30 (thirty) days, and you will be notified of the result in writing. Additionally, for matters specifically related to privacy, you may email [email protected].