Frequently Asked Questions

1 - How Can I Be Sure Your Products Are Genuine Gold?
Answer: Our products are made of genuine 14K or 22K gold, depending on the model you purchase. The gold karat is specified at the time of purchase. All products are shipped with a certificate. Additionally, the e-invoice sent to your email after the purchase also serves as a warranty document.

2 - Which Shipping Company Do You Work With? When Will My Order Be Shipped?
Answer: We usually ship all orders within 2 business days. Domestic orders within Turkey are delivered via Aras Kargo or Yurtiçi Kargo, insured, and arrive within 3 business days at the latest. For international orders, we use UPS. Delivery times for international shipments vary between 3 to 10 business days depending on the destination.

3 - Will I Lose Money If I Sell the Jewelry I Bought? Are They Suitable for Investment?
Answer: These types of handcrafted products differ from investment gold. There will usually be a price difference if you wish to sell them. Generally, the place you purchased from offers the highest buy-back price.

4 - Are the Chains in Your Necklaces Also Made of Gold?
Answer: All chains and necklace components on our website are made of 14K gold. Bayar Gold never sells gold-plated or non-gold products.

5 - Do You Offer Installment Payment Options?
Answer: For purchases made within Turkey, you can pay in 3 interest-free installments. Unfortunately, installment options are not available for international orders.

6 - I Want Gift Packaging and a Note, How Can I Request This?
Answer: While placing your order, you can select the “I WANT GIFT PACKAGING” option and write your note in the provided note section.

cultureSettings.RegionId: 0 cultureSettings.LanguageCode: EN
Notice

We use cookies on our site to offer you the best shopping experience. You can review the Kvkk agreement for detailed information.